It's a shame the product didn't meet your expectations! But that's no problem.
We have a simple system - just fill out the form and return it within 30 days!*
*Please note that we cannot accept returns of cut-to-size goods and personalized mats in accordance with § 312g para. 2 sentence 1 of the German Civil Code (BGB).
Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
To:
V&V Online GmbH
At motorway feeder road 8
D-76709 Kronau
Email: kontakt@vuv-online.com
I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*).
_____________________________________________________
Ordered on (*)/received on (*)
__________________
Name of consumer(s)
_____________________________________________________
Address of the consumer(s)
_____________________________________________________
Signature of the consumer(s) (only for notifications on paper)
__________________
Date
__________________
(*) Delete as appropriate.