100+ custom-made products ✂️

30-day return policy 🛡️

Free shipping on orders over €100 🚚

Returning your order - Return process

It's a shame the product didn't meet your expectations! But that's no problem.
We have a simple system - just fill out the form and return it within 30 days!*

*Please note that we cannot accept returns of cut-to-size goods and personalized mats in accordance with § 312g para. 2 sentence 1 of the German Civil Code (BGB).

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

To:
V&V Online GmbH
At motorway feeder road 8
D-76709 Kronau
Email: kontakt@vuv-online.com

I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*).

_____________________________________________________

Ordered on (*)/received on (*)

__________________

Name of consumer(s)

_____________________________________________________

Address of the consumer(s)


_____________________________________________________

Signature of the consumer(s) (only for notifications on paper)

__________________

Date

__________________

(*) Delete as appropriate.